Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By downloading, installing, or using VectorShield ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the App.
2. Description of Service
VectorShield is a mobile application designed to help individuals with Alpha-Gal Syndrome identify potentially problematic ingredients in food products and medications. The App provides information based on publicly available data and community reports.
3. Medical Disclaimer
Important
VectorShield is NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or allergist before making decisions about your diet or medications. See our full Medical Disclaimer.
4. User Accounts
VectorShield does not require an account to use core features. If you choose to provide an email address for updates or quiz results, you are responsible for maintaining the confidentiality of your information.
5. Acceptable Use
VectorShield has zero tolerance for objectionable content and abusive users. You agree not to:
- Use the App for any unlawful purpose
- Post, upload, or share content that is objectionable, obscene, hateful, violent, sexually explicit, discriminatory, defamatory, or that promotes self-harm
- Harass, bully, threaten, stalk, or abuse another user, or incite others to do so
- Post health or dietary advice you know to be false, or claim a food, product, or medication is Alpha-Gal safe when you have no basis for saying so
- Submit false or misleading product reports
- Post spam, advertising, or repeated unsolicited content
- Attempt to interfere with or disrupt the App's functionality
- Reverse engineer, decompile, or disassemble the App
- Use automated systems to access the App without permission
- Impersonate others or misrepresent your affiliation
- Evade a block, suspension, or content removal by creating another account
6. Intellectual Property
The App, including its design, features, content, and code, is owned by HutchWare, LLC and protected by intellectual property laws. You may not copy, modify, or distribute any part of the App without our written permission.
7. User-Submitted Content, Moderation, and Enforcement
If you submit product reports, corrections, community posts, comments, photos, videos, or other content, you grant us a non-exclusive, royalty-free license to use, modify, and display that content to improve our services. You represent that you have the right to submit such content, and you remain responsible for it.
There is no tolerance for objectionable content or abusive users. Content that violates Section 5 is not permitted, and accounts that post it lose access.
How we moderate:
- Filtering. Submitted text is screened automatically before it is published, and content failing that screen is rejected.
- Reporting. Every community post and comment can be flagged from within the App. Reports are private.
- Blocking. You can block any member from within the App. Their content is removed from your feed immediately, and blocking notifies us so we can review the account.
- Our response. We review every report and act within 24 hours. Objectionable content is removed, and the user who posted it is ejected from the community.
We may remove content and terminate accounts at our discretion, without notice, to enforce these Terms. Because VectorShield is used to make food and medication safety decisions, we treat knowingly false safety claims as a serious violation.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUTCHWARE, LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, ALLERGIC REACTIONS, OR MEDICAL EXPENSES.
The information provided by VectorShield may not be complete, accurate, or up-to-date. Product formulations can change without notice. Always verify ingredient information directly with manufacturers when in doubt.
9. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY ACCURATE.
10. Indemnification
You agree to indemnify and hold harmless HutchWare, LLC and its affiliates from any claims, damages, or expenses arising from your use of the App or violation of these terms.
11. Termination
We reserve the right to terminate or suspend your access to the App at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.
12. Changes to Terms
We may modify these Terms at any time. Continued use of the App after changes constitutes acceptance of the new terms. We will notify users of material changes through the App or by email.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
14. Contact
Questions about these Terms should be directed to:
Email: legal@vectorshield.app